About a year ago my school started to use GWGuardian to block spam and viruses. Since this time the spam I receive has doubled in size. Why? Before GWGuardian I would receive maybe 10 spam emails a month, now I get 20 a day. Before GWGuardian Mail would just put my spam in the spam folder and everything was fine. Now I receive a list of all my spam every day, basically a spam email that is a list full of spam. I would just use Mail to make this email spam but GWGuardian blocks so much important email that I am forced to check it every day. So I sent the
postmaster a little email. Here it is.
Subject: GWGuardian=worthless
What is wrong with GWGuardian, this is the worst spam blocker I think I have ever seen. Nothing works on the application. If I add someone to my blocked list nothing happens I still receive messages from the spammer. And like wise I have sent mail to myself and GWGuardian blocks it so I add myself to my Friendly list the emails still fail to reach me. This is unacceptable as there are many other applications that actually do block spam.
Three days later I receive this email from the postmaster.
You can come by the office at any time to discuss GWGuardian and find out what has been going on. My office is located under the cafeteria, down the hall from the BSU.
I was like come by your office so I can tell you what I just told you, and you can say we have been working hard on this stuff. Ok sure. Later the same day I receive 5 more emails from him within 20 minutes of each other.
Email 1: You can come by the office at any time to discuss GWGuardian and find out what has been going on. My office is located under the cafeteria, down the hall from the BSU.
If you prefer, we can exclude your name from the GWGuardian server and you can deal with your spam messages as you would like.
Thanks,
My grateful response: That would be great if you could exclude my name from GWGuardian and allow me to deal with my spam messages myself. Thank you very much.
Then I receive the next 4 emails all within a few minutes.
Email 2:This will be taken care of. In the future, please have all the information before sending childish emails.
Thanks,
Email 3:Please keep in mind that the virus scanning will continue. I will not cut that off.
Email 4:Please keep in mind that the virus scanning will continue. I will not cut that off.
I will release all currently held spam as well from this system.
Email 5:So when can we schedule a time for you to come by and talk about these problems?
Thanks,
He called my email childish. Then went on to spam me with back to back emails that should all have been in his third email. Is that not childish? I was not personal attacking him when I sent my first email I was just explaining that GWGuardian is worthless. Sometimes I just don't understand people, I mean the way he responded to me does not seem very professional, does he respond to everyone like he responded to me? If so I can only fell sorry for him.